Innovation Hub Webinar: Breaking Down Silos: How Data Integration and Interoperability Improve Patient Care, Powered by Murj On Demand-Breaking Down Silos: How Data Integration and Interoperability Improve Patient Care, Powered by Murj

Breaking Down Silos: How Data Integration and Interoperability Improve Patient Care, Powered by Murj

Video Transcription

Video Summary

The session focuses on how siloed data and poor interoperability undermine patient care, using cardiac implantable electronic device (CIED) remote monitoring as a key example. Dr. David Slotwiner presents a case where a pacemaker patient moved to assisted living and the home monitor silently lost connectivity; the device reached end-of-service unnoticed, turning a preventable elective generator change into an emergency. Despite guideline Class I recommendations for continuous remote monitoring, Medicare data show low adherence and high dropout.<br /><br />Nurse practitioner Amy Klinehans argues the core issue is not the devices but fragile workflows and lack of unified oversight. She describes building a centralized monitoring “ecosystem” across CIEDs, ambulatory monitors, heart failure devices, and RPM by standardizing responsibilities, escalation pathways, documentation, and using integrated platforms to reduce manual steps—saving thousands of hours and multiple FTEs.<br /><br />Informatics leader Jason Kessler explains that “connected” systems can still be operationally broken without end-to-end ownership and controls. By mapping the full data journey (device → platform → Epic → billing), establishing error monitoring reports, and creating shared visibility, his team eliminated silent failures, improved billing performance, and scaled patient volume.<br /><br />Slotwiner outlines industry-wide standards work: common nomenclature plus FHIR transport, operationalized through the Cardex Accelerator, starting with cross-vendor connectivity-status alerts to prevent disconnection-related failures.

Keywords

siloed healthcare data

interoperability

CIED remote monitoring

pacemaker connectivity loss

workflow standardization

centralized monitoring ecosystem

end-to-end data journey mapping

Epic EHR integration

FHIR Cardex Accelerator