From Alerts to Action- How Data Can Power the Future of Remote Cardiac Care, Powered by Pacemate (HRSTV)-From Alerts to Action- How Data Can Power the Future of Remote Cardiac Care

Video Transcription

Video Summary

This session, "From Alerts to Action: Powering the Future of Cardiac Remote Monitoring," features Amy Tucker, manager of Cardiac Device Clinics at Advocate Health, and Teresa McElwraith, lead cardiac device specialist at Piedmont Healthcare. They discuss challenges in managing remote cardiac devices, including data overload, staffing shortages, and inefficient workflows. Advocate Health manages over 19,000 patients across 16 clinics, using the Epic EMR integrated with Pacemate to consolidate multiple vendor platforms into one efficient system.<br /><br />They highlight how Pacemate’s auto-triage and alert prioritization dramatically reduce the burden by filtering actionable alerts, improving staff efficiency and morale. With Pacemate, Advocate decreased remote monitoring staff from four to one, improving alert processing times to under one day for critical notifications. The platform’s integration automates billing, documentation, and physician review, streamlining workflows and enhancing patient care.<br /><br />Analytics dashboards support clinical oversight and operational management by tracking productivity, patient alerts, and revenue trends. Pacemate also provides timely advisory management tools and quarterly performance reviews to optimize clinic function. The session underscores the importance of reliable, scalable solutions that empower clinics to handle growing device populations, improve care quality, and maintain staff satisfaction despite increasing data demands.

Keywords

Cardiac Remote Monitoring

Pacemate

Alert Prioritization

Epic EMR Integration

Staff Efficiency

Clinical Analytics Dashboards

Remote Cardiac Device Management