Cutting Through the Noise: An Innovative Approach to Cardiac Remote Monitoring | Powered by PaceMate (Session @ HRX 2024 )-Cutting Through the Noise: An Innovative Approach to Cardiac RemoteMonitoring

Video Transcription

Video Summary

The discussion highlights the integration of remote cardiac monitoring at Piedmont Health Care System, spearheaded by Teresa McElrath. Initially, remote monitoring was labor-intensive, overwhelming, and led to high staff turnover. Over time, improvements with third-party vendor Pacemate streamlined this workload. Pacemate offers 24/7 monitoring, filtering unnecessary alerts, and handling phone calls, thereby significantly reducing the alert burden and saving valuable staff time. Integration with electronic health records and real-time data review enhances patient monitoring while ensuring billing accuracy. Additionally, the partnership aids interdisciplinary communication, crucial for conditions like heart failure. Administrative buy-in was achieved by demonstrating job efficiency and billing enhancements. Despite challenges, such as initial alert mismanagement, continued quarterly reviews and modifications to alert criteria have optimized operations. The collaboration, following evidence-based staffing guidelines, enables efficient management of 14,000 patients with reduced personnel. The acquisition of PaceArt by Pacemate is expected to further improve data utilization, suggesting potential for future clinical research. The forum encourages further publications on third-party resource benefits, emphasizing sharing acquired insights for broader adoption and improvements in remote patient care.

Keywords

cardiac remote monitoring

Aileen Farrick

Teresa McElrath

Pacemate

Piedmont Healthcare

White Plains Hospital

data filtering

patient care

alert prioritization

remote cardiac monitoring

Piedmont Health Care System

electronic health records

heart failure

evidence-based staffing

real-time data review

clinical research